Privacy Policy

This Privacy Policy describes how Opal Seabrook Glass (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from opalseabrookglass.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Website user information (including user journeys and cookie tracking)

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

  • Marketing preferences

  • Location data

  • IP addresses

  • Website and app user journey information

  • Records of consent, where appropriate

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access - You have the right to request access to personal information we hold about you. You can request other information such as details about where we get personal information from and who we share personal information with.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 

  • Your right to erasure - You have the right to ask us to delete your personal information. 

  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. 

  • Your right to object to processing - You have the right to object to the processing of your personal data. 

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. 

  • Your right to withdraw consent – Where we rely on consent to process your personal information, you may have the right to withdraw your consent at any time. 

If you make a request, we will respond to your request in a timely manner as required under applicable law.

Where we get personal information from

We receive your Personal Information from various sources:

  • When you voluntarily provide us with your personal details in order to register on our Site;

  • When you use or access our Site in connection with your use of our services.

How long we keep information

How long we retain your personal information depends on a range of factors, such as whether the information is needed to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

How is the information used? With whom do we share the information?

We do not rent, sell or share your information with third parties, except as described in this Privacy Policy.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Webform: When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Fonts: This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Cookies: This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Should you have any queries about this privacy policy, please contact us at opal.seabrook@icloud.com.